Bury 14-19 Prospectus

Qualification Description

Mode

Apprenticeship (Varies)

Awarding Body

Apprenticeship

Duration

15 Months

Area of Learning

Retail and Commercial Enterprise

Age Range

Post 16

Description

Overview

Learners are permanently employed from day one

What Qualifications will I achieve

NVQ Level 2 in Contact Centre, Technical Certificate: No Technical Certificate, Key Skills: Application of Number at Level 1, Communication at Level 1

Where will my learning take place

All training takes place on the job at your workplace

Career

Entry Requirements

Customer Centric environment, Enjoy learning in the workplace, Good level of Basic Skills- preferred grade c or above in Maths and English, Aged 16-18 to be eligible for funding

Progression

Advanced Apprenticeship